Notes on making an enquiry
Please use the contact form below to make an enquiry. For questions about the product, delivery, order status, etc., please state the product name (enquiry no.). Please note that it may take some time to reply to your enquiry if there is a high volume of enquiries. Please be as specific as possible in your comments and questions.
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Enquiry details
Your question or comment
Please limit your message to 2000 characters or less. (Line breaks count as one character).Please note that if you exceed 2000 characters, we will not be able to register all the information you have entered.
Product name
Please enter if you are making an enquiry about a product.
Order number
Please enter the order number shown in the order e-mail and delivery note if you are making an enquiry after placing an order.(alphanumeric characters)
Date of purchase
Please enter if you are making an enquiry after placing an order. (e.g. 1 April 2012 → 20120401)
Please enter your information.
Your name (in Chinese characters)
Furigana (katakana)
Email address
E-mail address (confirmation)
*Please confirm your email address.
Telephone number
Please fill in your enquiry and click the ‘Confirm’ button.
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